Returns & Exchanges
We want you to love your Nailberry purchase; however, if you are not completely satisfied, you may return unopened and unused products within 30 days of delivery. Please note that for hygiene reasons, we cannot accept returns on bottles where the seal has been broken.
Initiate Your Request
Contact our customer care team with your order number and the reason for your return to receive a Return Authorization number.
Prepare Your Package
Securely pack your unused items in their original packaging to ensure they are protected from damage during transit.
Ship to Nailberry
Affix the provided return label or use a tracked shipping service to send your package back to our distribution center.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing